One of the key success factors in well-run associations is effective communications. CAI constantly stresses the need for better communications in our various training programs. In fact, in our training of board members, we frequently use the concept of "transparency" to describe how a board should operate and keep all members of the community informed. Here's an article about a community in Arizona that has made communications with its members a principle goal for the year.
The Homeowners Association at Cottonwood Palo Verde at Sun Lakes sets goals each and every year -- and topping this year’s list is more communication.
The board has a TV station, Web site, weekly flier and scheduled meetings the public can be involved with but board secretary, and spokesman for the board, Richard Hawkes said the board is hoping to go further by working with local publications such as the Chandler Independent.
Not every community has the resources for a TV station, but this board clearly demonstrates their commitment to ensuring that all of their homeowners are as informed as possible.
